Village and Community Agent – Hilary Lyon

I am pleased to introduce myself to you as the Village and Community Agent for Tibberton, Taynton, Churcham, Huntley, Rudford and Highleadon and Newent.  My role is to provide people aged 50 and over with easier access to information and services.  I can help you with a wide range of issues from claiming benefits, making your home warmer and safer to finding social groups in your area.   I will do my best to put you in touch with the right organisation or service that can offer you help and support.  If you would like to arrange a home visit please telephone me on 07810 630254. My email address is

List of Newsletters:

Village Agent News – Aug15

Village Agent News – Oct15

Village Agent News – Mar16

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Gloucestershire Village and Community Agent scheme is funded by Gloucestershire County Council and Gloucestershire CCG and delivered and managed by Gloucestershire Rural Community Council.

The Gloucestershire Village and Community Agent scheme is aimed primarily at the over 50’s but also offers assistance to vulnerable people in the county.

  • There are 38 Village and Community Agents
  • Each agent has a geographic area in which they work. The majority of agents live within their area.
  • 5 Community Agents worth with the Black and Minority Ethnic (BME) communities across the county. Each agent deals with a different community; Gujarati, Bengali, African Caribbean and Polish.
  • Four agents work specifically in Cheltenham and Gloucester, with two in each. They are supported by the village agents working the border areas of Cheltenham and Gloucester.
  • Agents work part time, the majority contracted for ten hours per week. Four of the agents, due to the size of their area, work additional hours.
  • Eleven agents have received additional training to work with people over the age of 18 who have been affected by cancer. The specialist agents receive an additional time allowance of ten hours per month to carry out this part of the role, which is funded by GCCG.

There are key objectives of the scheme:-

  1. To help older people in Gloucestershire feel more independent, secure, cared for, and have a better quality of life
  1. To promote local services and groups, enabling the Agent to provide a client with a community-based solution where appropriate.
  1. To give older people easy access to a wide range of information that will enable them to make informed choices about their present and future needs.
  1. To engage older people to enable them to influence future planning and provision
  1. To provide support to people over the age of 18 who are affected by cancer.